Last Updated: Oct 3, 2023

Chanello’s Pizza Inc (“we,” “us,” or “our”) operates the website located at www.chanellospizza.com (the “Site”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our Site.

1. Information We Collect
a. Personal Information
We may collect personal information that you voluntarily provide to us when you:

  • Place an order online
  • Sign up for our newsletter
  • Participate in promotions or surveys
  • Contact us with inquiries or feedback

This information may include your name, email address, postal address, telephone number, and payment information.

b. Non-Personal Information
We automatically collect certain non-personal information when you visit our Site, such as your IP address, browser type, operating system, and browsing behavior. This information is collected for analytics and optimization purposes to improve our Site’s functionality and user experience.

2. Use of Information
We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders or inquiries
  • Send you promotional materials (if you have opted in)
  • Improve our Site and services through analytics and optimization
  • Comply with legal obligations

3. Telephone Numbers and Mobile Information
When you provide your telephone number, we use it solely for order confirmations, delivery updates, and customer service communications. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

4. Cookies and Similar Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies help us understand how you interact with our Site, allowing us to customize and improve our services.

5. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our Site and conducting our business, provided they agree to keep your information confidential.

6. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.

8. Children’s Privacy
Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

9. Your Choices
Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions in any promotional email you receive.
Access and Correction: You may request access to or correction of your personal information by contacting us.

10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

Chanello’s Pizza Inc
905 W. 21st St
Norfolk, VA 23517
Email: privacy@chanellospizza.com